The following is a case study exemplifying how the inquiry process plays out:
A software company that lost its building in a fire began threatening Ben, a young employee with a new family, with termination unless he met several condition that seemed unacceptable and exploitative to him. Because the company was sponsoring his green-card application, Ben felt enormous pressure and attempted suicide. When he got out of the hospital, he consulted a lawyer. Given the company's reputation and past actions, the lawyer advised Ben to expect XCorp to make a tough stand.
Sure enough, the company refused to negotiate, started an action, and sought a temporary restraining order to prevent Ben from working in the software industry. Assuming that Ben was still mentally and emotionally vulnerable and recognizing the massive disparity in financial resources, XCorp expected his quick capitulation. They were way off. Believing in his case, Ben held firm, and he and the lawyer had a plan to meet each of the company's subsequent maneuvers. In the end, the judge ruled in Ben's favor and granted his settlement terms; the company abandoned further action.
Although litigation was not his first choice, Ben knew exactly what he wanted and that it served his real interests of standing up for himself and getting what he deserved. He also understood that he had a good chance of success in the courts and that the cost justified the effort and risk. There was no viable alternative in the face of XCorp's staunch refused to negotiate or otherwise constructively resolve the dispute. In this scenario, litigation proved to be extremely valuable and effective.
© Arnie Herz, 2004. Arnie Herz is a lawyer, mediator and consultant nationally recognized for his practical and inspired approach to conflict resolution. His successful service model has been featured in a number of distinguished publications, including the Harvard Negotiation Law Review, the New York Law Journal and the ABA Journal. His popular blog, Legal Sanity, chronicles national efforts to better the legal profession and address lawyer life balance. Arnie can be reached at arnie@arnieherz.com or www.arnieherz.com.